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Duty Manager Mumbles/Swansea

About us

At Bistrot Pierre we are passionate about French inspired fresh food and fantastic customer service.  To join our energetic and friendly team we are looking for true team players, who believe in our values of ‘individuality, honesty and integrity, genuine passion for food and hospitality, appetite for discovery and excitement about travel’.

We are looking for an outstanding Duty Manager to join our team.

About you

As an inspirational “hands on” manager in charge of a shift in our restaurant, working closely with your General Manager, Management Team and the Head Chef in a high volume, fast paced, busy, buzzing, customer focused environment you will:

Take an active role in promoting a positive culture of passion and pride within the team

Portray and promote to the team our shared value for delivering exceptional customer service, leading by example and always working with our guest's memorable experience in mind 

Support a culture of recognition and celebration of team success

Love being fully “hands on”, serving and hosting customers, ensuring food is cooked, presented and served correctly by the team and always delivered to the agreed company specification and standards

Demonstrate a commercial insight into the business, with a working knowledge of the key challenges concerning people, sales, marketing, cost, profit

Think “outside the box” assisting the General Manager in contributing ideas for ways to drive sales and/ or make cost saving efficiencies, and encouraging the team to do the same 

Inspire and recommend local initiatives, contribute customer and employee feedback, insights and market intelligence to the General Manager which may benefit the profile of the restaurant

Contribute to and encourage the highest standards across all areas (food, employee engagement, customer service, financial performance, health and safety)

The benefits

£8.50 per hour plus a very generous performance related bonus structure

Fantastic on the job training

Ongoing development on structured career pathways

Monthly incentives to support and encourage a high performing team on an individual, team and regional level

Discounts at all our restaurants

Discounted prestigious French wine at cost price 

Staff rates at MacDonald's hotels

Recommend a friend scheme worth up to £1500

Childcare Vouchers

Applicant information

Date of application