Terms

Terms & Conditions

To ensure you enjoy your visit with us, it’s important that you take a few minutes to read and familiarise yourself with these Terms. They explain a number of things including, for example, the rules covering your use of this site as well as other information regarding your rights. Our website has been developed to be a safe and fun place for our younger patrons to visit. So, if you are under 16, it is important that you ask your parent or a guardian before you:
- Send to us any information that personally identifies you; or
- Agree to buy anything online.

By using our site, you’ll be confirming that you have read, understood and that you agree to these Terms. From time to time we may update and change these Terms without notice and the latest version will always be posted on this site. Make sure you regularly visit this page to check whether any changes have been made as your continued use of the site will indicate that you accept and agree to any amendments.

Your privacy matters to us

We take your privacy very seriously and your information is safe with us. For more reassuring details about what we do with the information we collect from you or that you choose to provide to us, please look at out our Privacy Policy, which forms an integral part of these Terms.

Help us preserve our content

All images, logos, names, trademarks, articles, news items, feature sections, audio and video files on this site which identify Bistrot Pierre, its personnel and all intellectual property rights in them (including copyright and trademark rights) (together the “Proprietary Content”) are owned or licensed to Le Bistrot Pierre. Le Bistrot Pierre also owns all copyright in the organisation and lay-out of the site and all database rights.

By using the site you’re agreeing the website is available for personal use only and that you will not copy, reproduce, publish, distribute or dispose of any content in any way. The logos, names and marks on this site which identify our partners and suppliers, their products or services, belong to them and are used with their permission. You may not copy or use them for any commercial purpose.

Linking to other sites

Our site also contains links to the websites of our various partners. If you choose to access any of these links, you’ll be leaving www.lebistrotpierre.co.uk and since we don’t have any control over third party sites, we’re not responsible for the content, advertising, products or services available from them, or for any dealings or disputes that you may have in relation to those sites.

Bistrot Pierre shall not be liable for any loss or damage which may be suffered as a result of the use of such links and third party sites. We would encourage you to review the terms and conditions and privacy policy on any new site you may choose to access because our Terms and Privacy Policy will no longer be applicable. We reserve the right to remove a link at any time.

Your visit experience

We will try to ensure that this site is available 24 hours a day but, it may become unavailable occasionally for maintenance, updating or otherwise. Where this happens, we do apologise for any inconvenience caused, however we cannot be held liable for any loss or damage resulting from such unavailability.

We also take great care in seeking to present correct and useful information to you but we do not warrant the accuracy and completeness of any material on this site. We may also make changes to the material on the site, its functions and services from time to time.

If you have trouble using our site with certain web-browsers or other software or if you want to let us know how we can improve accessibility, please let us know. We appreciate your feedback and your suggestions will help us to improve our service to you.

The internet

It is important to note that using the internet does have its dangers. Our aim is to ensure a fast, reliable and secure service and to protect your personal information. However we cannot take responsibility for:
• Any breach of security (by hackers or otherwise) of www.lebistrotpierre.co.uk;
• Any damage, loss or corruption of data, information or material;
• Any viruses or other malicious programs that may infect your computer equipment or other property.
Our company will not be liable for any special, indirect, incidental, consequential or economic loss (or for any exemplary or punitive damages) in connection with the use of www.lebistrotpierre.co.uk or any other site. The same applies for the employees, officers, directors, representatives and agents of our company. This paragraph only applies to the extent that it can in accordance with applicable laws.

Loyalty Card

1. Stamps will be allocated immediately following payment of the bill. Forgotten cards will not be stamped retrospectively. One stamp will be allocated, per meal, per card.
2. Stamps can be redeemed on like for like menus e.g. if you have 12 pre theatre stamps you can claim your 13th pre theatre meal for free on your next visit.
3. Stamps can be traded down e.g. if you have six à la carte stamps and six pre theatre stamps you can have a complimentary pre theatre meal on your next visit.
4. Stamps cannot to be redeemed in conjunction with any other offer or promotion (including our birthday offer, Winter Warmer and Summer Rosé) or when dining from the Christmas menu during December.
5. Stamps cannot be redeemed on Valentine's Day, Mothering Sunday, Father's Day or Bastille Day or during December.

Members' Club

As of from 17th January 2017, our Members' club has now been replaced by Mon Pierre Rewards. Please join here.

Gift Cards

1. The Gift Card can be redeemed against food and drink only.
2. The Gift Card cannot be exchanged for cash.
3. The Gift Card is non-transferable and can be used for full or part payment. No change will be given and any remaining balances can be spent on future purchases.
4. Bistrot Pierre will not be held liable for lost or stolen cards.
5. To check your balance please visit www.showmybalance.com

Online Feedback Prize

1. To enter the free prize draw, customers must log on to www.bistrotpierre.co.uk/feedback and complete a feedback form about their recent visit to one of our bistrots.
2. One winner will be selected at random every month and will be contacted via email.
3. Prize must be redeemed within 3 months of being notified of winning. Prize cannot be redeemed on certain dates (13th – 15th February, Mothering Sunday, Father’s Day, Bastille and all dates in December).
4. The winner is entitled to a either a complimentary meal for you and your friends, Champagne dinner for two or an exclusive invite to our special events i.e. Dine with Wine and Soiree Gastronomique
5. Acceptance of the prize authorises Bistrot Pierre to publish the name, photo, and local bistrot name of the winner.
6. The prize is as stated, is not transferable to another individual and no cash or other alternatives will be offered.
7. Managers discretion applies.
8. Bistrot Pierre reserves the right to amend or alter the terms of the free prize draw at any time without prior notification.
9. Promoter: Bistrot Pierre, Milton Chambers, 19 Milton Street, Nottingham. NG1 3EN.

Promotional Discounts / Special Offers / Competitions

Student Discount Offers

25% off À la carte
1. 25% off À la carte menu available Sunday to Friday evenings only.
2. To qualify for this offer, you must order a main course.
3. Offer not available throughout December.
4. Offer valid on production of NUS Card.
5. A maximum of two people per card.
6. Offer does not include any discounted menus and can’t be used with any other offer.

Prix fixe early evening all evening
1. Pre theatre menu available all night Sunday to Friday for students.
2. Offer not available throughout December.
3. Offer valid on production of NUS Card.
4. A maximum of two people per card.
5. Offer does not include any discounted menus and can’t be used with any other offer.

Tartes Flambées and a drink for £7.50
1. Choose from 275ml bottle of Kronenbourg or 175ml glass of white or red Cuvée 94.
2. Offer not available throughout December.
3. Offer valid on production of NUS Card.
4. A maximum of two people per card.
5. Offer does not include any discounted menus and can’t be used with any other offer.

10% Discount for Leicester Tigers Fans

1. 10% discount will be offered when Leicester Tigers play at home, to anyone who has a valid match day ticket or valid season ticket.
2. Discount is valid in our Leicester bistrot only.
3. Discount cannot be combined with any other offer.
4. Manager’s discretion applies.

40% off food – Middlesbrough opening

1. 40% off food offer is only valid for online bookings.
2. The offer is only valid between 13th October and 29th October 2017 at our Middlesbrough bistrot.
3. This offer is for food only. Full price will be charged for drinks.
4. This offer cannot be used in conjunction with any other offer, promotion or the redemption of Mon Pierre Rewards.
5. Manager’s discretion applies.

40% off food – Leicester refurbishment

1. 40% off food offer is only valid for online bookings.
2. The offer is only valid between 13th October and 29th October 2017 at our Leicester bistrot.
3. This offer is for food only. Full price will be charged for drinks.
4. This offer cannot be used in conjunction with any other offer, promotion or the redemption of Mon Pierre Rewards.
5. Manager’s discretion applies.

Instagram Competition - September 2017

1. To enter the competition, entrants must follow @bistrotpierre and tag a friend in the comments section of our competition post.
2. Entry is open to residents of the UK except employees (and their families) of Bistrot Pierre and its agents.
3. Entrants must be over 18. Proof of age and identity may be required.
4. The competition will close at 9am on Tuesday 26th September 2017.
5. The winner will be notified via direct message on Instagram. The winner will be requested to send their address so that the voucher for the prize can be sent to them.
6. The winner's name and Instagram handle may be published on Bistrot Pierre’s Instagram page. Entrants consent to their details and images being published in these circumstances.
7. Prize must be redeemed before 28th November 2017.
8. The winner will be entitled to a 3 course dinner for two people with a glass of wine each.
9. The prize is as stated, is not transferable to another individual and no cash or other alternatives will be offered.
10. Manager's discretion applies.
11. Promoter: Bistrot Pierre, Milton Chambers, 19 Milton Street, Nottingham. NG1 3EN
12. Bistrot Pierre reserves the right to amend or alter the terms of the competition at any time and reject entries from entrants not entering into the spirit of the competition.
13. In the event of the prize being unavailable, Bistrot Pierre reserves the right to offer an alternative prize of equal or greater value.
14. This competition is not sponsored, endorsed or administered by, or associated with Instagram

New menu launch Facebook competition

1. To enter the competition, entrants must comment on our New Menu competition Facebook post stating what they are most looking forward to trying on our mennus.
2. Entry is open to residents of the UK except employees (and their families) of Le Bistrot Pierre and its agents.
3. Entrants must be over 18. Proof of age and identity may be required.
4. The competition will close at 9am on 17th October 2017.
5. The winner will be selected at random and will be contacted via a reply on the competition Facebook post and then directed to send the e Bistrot Pierre Facebook page a direct message within one week of the competition ending to claim their prize.
6. Prizes must be redeemed before 30th November 2017.
7. The winner will be entitled to receive a two course dinner for two.
8. The prize is as stated, is not transferable to another individual and no cash or other alternatives will be offered.
9. Manager's discretion applies.
10. Promoter: Bistrot Pierre, Milton Chambers, 19 Milton Street, Nottingham. NG1 3EN
11. Bistrot Pierre reserves the right to amend or alter the terms of the competition at any time and reject entries from entrants not entering into the spirit of the competition.
12. In the event of the prize being unavailable, Bistrot Pierre reserves the right to offer an alternative prize of equal or greater value.
13. This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook.

Leicester refurbishment

1. Vouchers are given to everyone in our database with a relationship to Leicester bistrot and for whom we have a valid email address and permission to email.
2. One voucher entitles the recipient and everyone in their party to a complimentary glass of Veuve Devienne when they order a main course each. Maximum party size is four people.
3. Offer valid from 29th September to 27th October 2017 when you dine with us in the evening.
4. Only one glass will be offered per person and the recipient must be over 18 years of age. Proof of age may be required.
5. Not valid in conjunction with any other offer including loyalty card redemptions and Mon Pierre rewards.
6. Manager’s discretion applies.

Children’s Activity Pack Competition

1. Enter our competition and give your children a chance to win a meal for you and your family by designing a new outfit for Pierre or Pierretta on the last page of the Activity Book. Children must be 12 or under to enter.
2. Fill in your child’s name and age and your email address on the competition page in the activity book and leave it in your local bistrot at the end of your meal. Alternatively, you can post it to: Marketing Department, Bistrot Pierre, Milton Chambers, 19 Milton Street, Nottingham, NG1 3EU.
3. One winner will be selected every month and will be contacted via the email address you provide.
4. Prize must be redeemed within 3 months of being notified of winning. Prize cannot be redeemed on certain dates (Special Events and all dates in December). Any dates excluded will be highlighted when the prize is issued.
5. The winner is entitled to either a complimentary 2 course Prix-fixe lunch or Pre theatre meal for two adults and two children with a soft drink each.
6. Acceptance of the prize authorises Bistrot Pierre to publish online and in print the winner and their family’s name, photo, drawing and local bistrot.
7. The prize is as stated, is not transferable to another individual and no cash or other alternatives will be offered.
8. Managers discretion applies.
9. Bistrot Pierre reserves the right to amend or alter the terms of the free prize draw at any time without prior notification.
10. Promoter: Bistrot Pierre, Milton Chambers, 19 Milton Street, Nottingham. NG1 3EN.

The Crescent Inn, £109 offer.

1. Enjoy bed, breakfast and a two course dinner from our pre theatre menu for £109 per night for two people.
2. Offer valid from 30th October to 30th November 2017, Sunday to Thursday only.
3. Customer must quote CRES113 when booking to redeem the promotion.
4. Manger’s discretion applies.

Summer Rosé 2017

1. Valid from 17th July to 30th September 2017, when a minimum of two people order two courses.
2. Max one bottle per two persons
3. For postcards: A completed card must be handed in to redeem the offer.
4. One card equals one bottle of wine or 500ml carafe of wine.
5. Not valid in conjunction with any other offer including loyalty card and Mon Pierre Rewards redemptions.
6. Manager’s discretion applies.

Christmas

Booking information

Christmas set lunch and Christmas set dinner menus are available from Friday 1st December until Sunday 24th December 2017.

Please call your local bistrot directly to make a booking. Each bistrot will have a Christmas co-ordinator and these will be available 9am to 11.45am and 3pm to 5.15pm daily. We can cater for most sized parties and will require a deposit (£10 per head) for bookings made up until Christmas Day. Any enquiries or bookings will not be secured without a deposit, please be sure to keep a reference when you do so.

Payment of deposit can be made either by cheque, cash or credit card. The deposit is non-refundable if the table is cancelled 2 weeks or less prior to the reservation. Any guest who has pre-ordered but fails to turn up will lose their deposit.

To make your life easier we can take payments over the phone. (Please kindly avoid 12pm-2pm during our busy lunchtimes).

We will ask that any parties of 6 or above do pre-order using our order form, helping us to provide you with the efficient style of service to which you have become accustomed.

Pre-order forms can be downloaded from our website - www.bistrotpierre.co.uk/christmas and can be found by clicking on the appropriate menu link or alternatively we can email it to you upon request with the menu. They can be returned either by post or email, but please remember to state the date, time, number of covers and the name the booking was made under. These pre-orders are only required a week before you dine with us.

Christmas set lunch – 3 courses for £18.50

This menu is available daily from Friday 1st to Sunday 24th December. We reserve the right to add small supplements to some dishes if market price movements dictate. There is a 10% discretionary service charge for all tables of six or more.

Christmas set dinner – 3 courses for £26.95

This menu is available daily from Friday 1st to Sunday 24th December. We reserve the right to add small supplements to some dishes if market price movements dictate. There is a 10% discretionary service charge for all tables of six or more.

Christmas pre théâtre menu - 2 courses for £17.50

Available daily from 5pm until 6.30pm. We require your table to be vacated within 2 hours. Offer and conditions to be checked with the management as opening hours can vary. We reserve the right to add small supplements to some dishes if market price movements dictate. There is a 10% discretionary service charge for all tables of six or more.

Christmas Day lunch menu – 5 courses for £59.95.

On Monday 25th December all our bistrots will be open for lunch. Children’s menu for 12 years and under will also be available and priced at £29.50. We reserve the right to add small supplements to some dishes if market price movements dictate. There is a 10% discretionary service charge for all tables of six or more.

Christmas Party Organiser

A £20 gift voucher will be given to the party organisers who hold a party for 8 people or more at one of our bistrots between 1st December and 24th December 2017. Offer only applies when dining from the Christmas set lunch or dinner menu, excluding Friday and Saturdays bookings as well as Pre théâtre.

The £20 gift voucher can be redeemed 2nd January to 28th February 2018 (excluding 14th February 2018). To receive their gift voucher, on the evening they dine with us, the party organiser must complete a party organiser card with their details presented by a manager.

Christmas Fizzy

Dine from the Christmas Set Dinner menu between Sunday 3rd and Thursday 14th December you can enjoy a complimentary glass of fizz when you dine. To receive this offer you must quote ‘fizzy’ when booking so this can only be achieved with over the phone bookings. This excludes Friday, Saturday and pre théâtre bookings.

Mon Pierre Rewards

During December the standard T&Cs apply and can be viewed here. Mon Pierre Rewards cannot be redeemed during December, but points can continue to be collected. As per our T&Cs the bill can only be split equally between two customers on the same table, so a maximum of two cards can be used to collect points per table.

Terms updated October 2017