Terms

Terms & Conditions

To ensure you enjoy your visit with us, it’s important that you take a few minutes to read and familiarise yourself with these Terms. They explain a number of things including, for example, the rules covering your use of this site as well as other information regarding your rights. Our website has been developed to be a safe and fun place for our younger patrons to visit. So, if you are under 16, it is important that you ask your parent or a guardian before you:
- Send to us any information that personally identifies you; or
- Agree to buy anything online.

By using our site, you’ll be confirming that you have read, understood and that you agree to these Terms. From time to time we may update and change these Terms without notice and the latest version will always be posted on this site. Make sure you regularly visit this page to check whether any changes have been made as your continued use of the site will indicate that you accept and agree to any amendments.

Your privacy matters to us

We take your privacy very seriously and your information is safe with us. For more reassuring details about what we do with the information we collect from you or that you choose to provide to us, please look at out our Privacy Policy, which forms an integral part of these Terms.

Help us preserve our content

All images, logos, names, trademarks, articles, news items, feature sections, audio and video files on this site which identify Bistrot Pierre, its personnel and all intellectual property rights in them (including copyright and trademark rights) (together the “Proprietary Content”) are owned or licensed to Le Bistrot Pierre. Le Bistrot Pierre also owns all copyright in the organisation and lay-out of the site and all database rights.

By using the site you’re agreeing the website is available for personal use only and that you will not copy, reproduce, publish, distribute or dispose of any content in any way. The logos, names and marks on this site which identify our partners and suppliers, their products or services, belong to them and are used with their permission. You may not copy or use them for any commercial purpose.

Linking to other sites

Our site also contains links to the websites of our various partners. If you choose to access any of these links, you’ll be leaving www.lebistrotpierre.co.uk and since we don’t have any control over third party sites, we’re not responsible for the content, advertising, products or services available from them, or for any dealings or disputes that you may have in relation to those sites.

Bistrot Pierre shall not be liable for any loss or damage which may be suffered as a result of the use of such links and third party sites. We would encourage you to review the terms and conditions and privacy policy on any new site you may choose to access because our Terms and Privacy Policy will no longer be applicable. We reserve the right to remove a link at any time.

Your visit experience

We will try to ensure that this site is available 24 hours a day but, it may become unavailable occasionally for maintenance, updating or otherwise. Where this happens, we do apologise for any inconvenience caused, however we cannot be held liable for any loss or damage resulting from such unavailability.

We also take great care in seeking to present correct and useful information to you but we do not warrant the accuracy and completeness of any material on this site. We may also make changes to the material on the site, its functions and services from time to time.

If you have trouble using our site with certain web-browsers or other software or if you want to let us know how we can improve accessibility, please let us know. We appreciate your feedback and your suggestions will help us to improve our service to you.

The internet

It is important to note that using the internet does have its dangers. Our aim is to ensure a fast, reliable and secure service and to protect your personal information. However we cannot take responsibility for:
• Any breach of security (by hackers or otherwise) of www.lebistrotpierre.co.uk;
• Any damage, loss or corruption of data, information or material;
• Any viruses or other malicious programs that may infect your computer equipment or other property.
Our company will not be liable for any special, indirect, incidental, consequential or economic loss (or for any exemplary or punitive damages) in connection with the use of www.lebistrotpierre.co.uk or any other site. The same applies for the employees, officers, directors, representatives and agents of our company. This paragraph only applies to the extent that it can in accordance with applicable laws.

Loyalty Stamper Card


1. Stamps will be allocated immediately following payment of the bill. Forgotten cards will not be stamped retrospectively. One stamp will be allocated, per meal, per card.
2. Stamps can be redeemed on like for like menus e.g. if you have 12 Pre theatre stamps you can claim your 13th Pre theatre meal (from our Prix fixe early evening menu) for free on your next visit.
3. A stamp cannot be redeemed against a Special.

4. A stamp can only be redeemed against a dish that carries a supplement if the supplement is paid separately.
5. Stamps can be traded down e.g. if you have six à la carte stamps and six pre theatre stamps you can have a complimentary pre theatre meal on your next visit.
6. Stamps cannot to be redeemed in conjunction with any other offer or promotion (including our birthday offer, Winter Warmer and Summer Rosé) or when dining from the Christmas menu during December, or on 1st Janaury.
7. Stamps cannot be redeemed on Valentine's Day, Mothering Sunday, Father's Day or Bastille Day or during December.

Members' Club

On 17th January 2017, our Members' Club ceased and was replaced by Mon Pierre Rewards and . Please join here.

Gift Cards

1. The Gift Card can be redeemed against food and drink only.
2. The Gift Card cannot be exchanged for cash.
3. The Gift Card is non-transferable and can be used for full or part payment. No change will be given and any remaining balances can be spent on future purchases.
4. Bistrot Pierre will not be held liable for lost or stolen cards.
5. To check your balance please visit www.showmybalance.com

Online Feedback Prize

1. To enter the free prize draw, customers must log on to www.bistrotpierre.co.uk/feedback and complete a feedback form about their recent visit to one of our bistrots.
2. One winner will be selected at random every month and will be contacted via email.
3. Prize must be redeemed within 3 months of being notified of winning. Prize cannot be redeemed on certain dates (13th – 15th February, Mothering Sunday, Father’s Day, Bastille and all dates in December).
4. The winner is entitled to a either a complimentary meal for you and your friends, Champagne dinner for two or an exclusive invite to our special events i.e. Dine with Wine and Soiree Gastronomique
5. Acceptance of the prize authorises Bistrot Pierre to publish the name, photo, and local bistrot name of the winner.
6. The prize is as stated, is not transferable to another individual and no cash or other alternatives will be offered.
7. Managers discretion applies.
8. Bistrot Pierre reserves the right to amend or alter the terms of the free prize draw at any time without prior notification.
9. Promoter: Bistrot Pierre, Milton Chambers, 19 Milton Street, Nottingham. NG1 3EN.

Promotional Discounts / Special Offers / Competitions

Student Discount Offers

25% off À la carte
1. 25% off À la carte menu available Sunday to Friday evenings only.
2. To qualify for this offer, you must order a main course.
3. Offer not available throughout December.
4. Offer valid on production of NUS Card.
5. A maximum of two people per card.
6. Offer does not include any discounted menus and can’t be used with any other offer.

Prix fixe early evening all evening
1. Prix fixe early evening menu available all night Sunday to Friday for students.
2. Offer not available throughout December.
3. Offer valid on production of NUS Card.
4. A maximum of two people per card.
5. Offer does not include any discounted menus and can’t be used with any other offer.

Tartes Flambées and a drink for £7.50
1. Choose from 275ml bottle of Kronenbourg or 175ml glass of white or red Cuvée 94.
2. Offer not available throughout December.
3. Offer valid on production of NUS Card.
4. A maximum of two people per card.
5. Offer does not include any discounted menus and can’t be used with any other offer.

10% Discount for Leicester Tigers Fans

1. Receive 10% off your food bill on match days when you show a valid match day ticket, valid season ticket or wear your Leicester Tigers Shirt.
2. Discount is valid in our Leicester bistrot only.
3. Discount cannot be combined with any other offer.
4. Manager’s discretion applies.

10% Discount for Newport County Fans

1. Receive 10% off your food bill Sunday to Thursday and on match days when you show a valid match day ticket, valid season ticket or wear your Newport County Shirt.
2. Discount is valid in our Newport bistrot only.
3. Discount cannot be combined with any other offer and excludes special events
4. Manager’s discretion applies.

10% Discount for Dragons Rugby Fans in Newport

1. Receive 10% off your food bill Sunday to Thursday and on match days when you show a valid match day ticket, valid season ticket, staff ID card or wear your Dragons Shirt.
2. Discount is valid in our Newport bistrot only.
3. Discount cannot be combined with any other offer and excludes December and special events
4. Manager’s discretion applies.

Children’s Activity Pack Competition

1. Enter our competition and give your children a chance to win a meal for you and your family by designing a new outfit for Pierre or Pierretta on the last page of the Activity Book. Children must be 12 or under to enter.
2. Fill in your child’s name and age and your email address on the competition page in the activity book and leave it in your local bistrot at the end of your meal. Alternatively, you can post it to: Marketing Department, Bistrot Pierre, Milton Chambers, 19 Milton Street, Nottingham, NG1 3EU.
3. One winner will be selected every month and will be contacted via the email address you provide.
4. Prize must be redeemed within 3 months of being notified of winning. Prize cannot be redeemed on certain dates (Special Events and all dates in December). Any dates excluded will be highlighted when the prize is issued.
5. The winner is entitled to either a complimentary 2 course Prix-fixe lunch or Prix-fixe early evening meal for two adults and two children with a soft drink each.
6. Acceptance of the prize authorises Bistrot Pierre to publish online and in print the winner and their family’s name, photo, drawing and local bistrot.
7. The prize is as stated, is not transferable to another individual and no cash or other alternatives will be offered.
8. Managers discretion applies.
9. Bistrot Pierre reserves the right to amend or alter the terms of the free prize draw at any time without prior notification.
10. Promoter: Bistrot Pierre, Milton Chambers, 19 Milton Street, Nottingham. NG1 3EN.

Christmas Party Organiser

1. A £20 gift voucher will be given to the party organisers who holds a party for 8 people or more at one of our bistrots between 1st December and 24th December 2017.
2. Offer only applies when dining from the Christmas set lunch or dinner menu, excluding Friday and Saturdays bookings as well as Pre fixe early evening.
3. The £20 gift voucher can be redeemed 2nd January to 28th February 2018 (excluding 14th February 2018).
4. To receive their gift voucher, on the evening they dine with us, the party organiser must complete a party organiser card with their details presented by a manager.
5. Cannot be used in conjunction wiith any other offer includiung Winter Warmer and Mon Pierre Rewards redemptions.

The Crescent Inn, £115 offer.

1. Enjoy bed, breakfast and a two course dinner from our Winter prix fixe evening menu for £115 per night for two people.
2. Offer valid from 1st January to 2nd March 2018, Sunday to Friday only and excludes 14th February.
3. Customer must quote CRESWINTER when booking to redeem the promotion.
4. Manger’s discretion applies.

Winter Warmer 2018

1. Valid from 2nd January to 28th February 2018, excluding 14th February, when a minimum of two people order two courses.
2. Max one bottle per two persons.
3. One voucher equals one bottle of wine or 500ml carafe of wine. Due to licensing laws, this wine must be consumed in the bistrot and cannot be taken off the premises.
4. Not valid in conjunction with any other offer including loyalty card redemptions and Mon Pierre Rewards offers and redemptions.
5. Manager’s discretion applies.

Winter Prix fixe evening menu

1. Our Winter Prix fixe evening menu is available all evening Sunday to Thursday or when you order before 6.45pm on Friday & Saturday.
2. Our Winter Prix fixe evening menu entitles you to two courses for £14.95.
3. This menu is available from 4th February until 19th March 2018 and excludes Valentine’s and Mother’s Day.
4. This menu is available in all bistrots except Nottingham and Mere Green.

Royal Spa Centre Valentine’s Day Offer

1. Dine at Bistrot Pierre Leamington Spa on Valentine’s Day between 5pm and 6.30pm and receive a complimentary 500ml carafe of house wine.
2. This offer is only valid when two people dine from the Valentine’s Day set menu and present theatre tickets on arrival.
3. This offer is only valid at the Leamington Spa bistrot
4. Not valid in conjunction with any other offer including loyalty card redemptions and Mon Pierre Rewards offers and redemptions.
5. Manager’s discretion applies.

Stockton Heath Refurbishment – Complimentary Fizz

1. Vouchers are given to everyone in our database with a relationship to the Stockton Heath bistrot and for whom we have a valid email address and permission to email.
2. One voucher entitles the recipient and everyone in their party to a complimentary 125ml glass of Veuve Devienne when they order a main course each. Maximum party size is four people.
3. Offer valid from 9th February to 25th February 2018 when you dine with us, excluding Valentine’s Day.
4. Only one glass will be offered per person and the recipient must be over 18 years of age. Proof of age may be required.
5. Not valid in conjunction with any other offer including loyalty card redemptions and Mon Pierre rewards.
6. Manager’s discretion applies.

Terms updated: February 2018